“These people knew my walls were broken and crumbling, and they put me through hell,” our client, Kestra Brown, said in this watershed Washington Post article, revealing the aggressive tactics United Property and Casualty (UPC) took to deny and underpay claims before collapsing when Hurricane Ian victims needed them the most. Unfortunately, Kestra's outcome—getting a jury to finally force UPC to pay what it owed her—is the exception. Many Florida homeowners and Hurricane Ian victims will continue to shoulder the burden of unpaid claims, collapsing companies, and exorbitant premiums while legislators and regulators continue to turn a blind eye to insurers' mismanagement of claims and reserves while paying millions to their executives.

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