Choosing the right lawyer may be one of the most important decisions you ever make. Do your homework and choose wisely.  Many people don't take the time to ask these critical questions—the ones that reveal how your case will really be handled—before signing.  At Taylor, Warren, Weidner, Hancock & Barnes (TWWHB), we believe informed clients make the best decisions.  Before you hire any attorney, be sure to ask these five critical questions.

FIVE QUESTIONS YOU SHOULD ASK

1.  Who will actually handle my case?

2.  Will you take the case all the way to trial if necessary?

3.  What results have you achieved in cases like mine?

4.  How easy is it to reach you directly to talk about my case?

5.  What are my obligations if we don't win?

1.  WILL YOU ACTUALLY HANDLE MY CASE?  

The big face you see in an advertisement may not be the attorney actually handling your case.  Large-scale marketing attorneys often pass their cases off to different attorneys, sometimes even in different cities, to actually handle and this occurs without the client knowing anything about the qualifications and experience of the attorney their case was assigned to. 

This is not how we take on cases at TWWHB.  Why?

The decision of who you hire is very personal and should not be taken lightly.  At TWWHB, the relationship we form with clients is complex, often tested, but usually lasts well beyond the end of the case.  For every case we take on at TWWHB, we are committing to your case and to forming that personal relationship with you.  When it comes to choosing the right personal injury or insurance attorney in Pensacola who will actually handle your case, you need to be sure the attorney you choose is someone you trust and feel comfortable with. 

2.  WILL YOU TAKE THE CASE ALL THE WAY TO TRIAL IF NECESSARY?  

Insurance companies know which lawyers are willing to go to court—and which ones aren't. Choosing a team with a fierce reputation among insurance companies, like TWWHB, can make a major difference in your results and may even determine whether a trial is even necessary.  Insurance companies know we treat every case, from day one, as if it is going to trial.  We do not back down.  In response to lowball offers, we go to trial.  This reputation matters.

3.  WHAT RESULTS HAVE YOU ACHIEVED IN CASES LIKE MINE? 

Past outcomes can't guarantee future results, but they show experience with similar claims.  Any attorney experienced in handling your type of case should be able to easily rattle off a few recent verdicts or settlements to show they have a solid track record with cases like yours. 

TWWHB's Results

Our attorneys have obtained multiple million-dollar verdicts and settlements, including recognition in Florida's Top 50 and 100 Personal Injury Verdicts multiple times, inclusion in the National Trial Lawyers Top 100, recognition as Super Lawyers in Personal Injury and Insurance, and membership in the Multimillion Dollar Advocates Forum.

Recent TWWHB Results:

• $5.7M – Gross v. Coley (2024)
• $3.1M – Gray v. Georgson (2025)
• $625K – Bailey v. Swindell (2021)

​4.  HOW EASY IS IT TO REACH YOU DIRECTLY TO TALK ABOUT MY CASE?

Communication matters. At TWWHB, your phone calls and emails will go directly to your attorney.  Most of our attorneys even give their cell numbers to clients for more frequent contact.  While you will likely interact often with our dedicated, experienced staff as they keep you updated on the case, answer any questions you may have, and help you gather documents and information,

at TWWHB, you will have direct access to your attorney at all times.

You want to be sure you feel your attorney is available for frequent communications and feels present and actively listening when you speak.  At our firm, customer service is essential.  Making sure our clients feel valued and heard is the reason we have so many impressive client reviews. 

5.  WHAT ARE MY OBLIGATIONS IF WE DON'T WIN? 

You shouldn't have any confusion about fees, costs, and contingency arrangements.  Ask the tough questions immediately: Will I have to pay any costs?  Will I owe you any fees?  How much do you take out of my recovery?  Any attorney should be completely comfortable answering all these questions and should take extra measures to make sure you understand the answers and have no confusion when it comes to fees and costs. 

At TWWHB, we typically handle personal injury and insurance cases on a “contingency fee.”

This means we usually do not get paid anything unless you win—meaning, you recover money.  We also typically advance all costs incurred in your case.  That is our commitment to you, because under this arrangement, if you lose, you owe no costs.  That is the risk we take in agreeing to handle your case.   Any personal injury or insurance attorney you are considering hiring should be able to easily explain how fees and costs will be incurred and paid in a way that you understand, and you should not hesitate to ask questions about the arrangement if anything is unclear to you.

AT TWWHB, WE WELCOME THESE QUESTIONS AND ANY OTHERS

If you would like to get to know our experienced personal injury attorneys better and ask us these questions, we would be happy to answer. Give us a call or schedule an appointment. We never charge any fee or cost for an initial consultation to answer your questions and explain your rights. [email protected] or (850) 438-4899.