By Taylor, Warren, Weidner, Hancock & Barnes, P.A.

Trampoline parks are a popular destination for families—but when something goes wrong, the aftermath can be confusing and overwhelming. If your child is injured at a trampoline park, what you do in the minutes and days that follow can make a meaningful difference in both your child's recovery and your ability to protect their rights.

Here is a practical checklist to guide parents through those critical first steps:

 

1. Seek Medical Attention Immediately

Even if an injury appears minor at first, it is important to obtain prompt medical evaluation. Trampoline-related injuries can involve fractures, head trauma, or soft tissue damage that may not be immediately obvious.

Getting medical care not only protects your child's health but also creates documentation of the injury—something that can become important later if questions arise about how the injury occurred or how serious it is.

2. Request an Accident Report

Before leaving the trampoline park, ask staff to complete an official accident or incident report.

Be sure to:

• Ask for a copy, or
• Take a photo of the completed report if a copy is not immediately available

This report may contain key details such as the time of the incident, the employees on duty, and the park's initial description of what happened.

3. Pay Attention to Staffing Levels

Make note of how many employees were present and supervising at the time of the accident.

Questions to consider:

• Were attendants actively monitoring the trampoline areas?
• Did staff intervene when unsafe behavior occurred?
• Did it seem like there were enough employees to supervise guests effectively?
• Did it seem like they were trained properly to handle the situation?

Inadequate supervision is a common concern in trampoline park injury cases.

4. Observe the Equipment and Environment

Take mental (or written) notes about the condition of the equipment and surrounding area.

Look for:

• Worn or torn trampoline surfaces
• Missing padding or exposed springs
• Overcrowded jumping areas
• Poorly enforced safety zones

These conditions can contribute to injuries and may indicate that the facility failed to maintain a reasonably safe environment.

5. Take Photos and Videos

If you are able, use your phone to document the scene.

Helpful images may include:

• The specific trampoline or area where the injury occurred
• Any signs near or around the area or a lack of signs
• Any visible hazards or defects in any of the equipment
• General crowd conditions, quantity, age/skill levels
• Lack of supervision

Visual evidence captured at the time of the incident can be far more persuasive than descriptions recalled later.

6. Gather Witness Information

If other parents, children, or bystanders saw what happened, ask for their names and contact information.

Witnesses can:

• Confirm how the accident occurred
• Provide perspective on staff response
• Help clarify whether safety rules were being followed or enforced

Memories fade quickly, so it is best to gather this information as soon as possible.

7. Understand That Waivers Are Not Absolute

Many trampoline parks require parents to sign liability waivers. While these documents are often presented as broad protections for the business, they do not automatically eliminate all responsibility.  TWWHB attorney, Brian Hancock, explains further in this Legal Minute Video.

In some situations, a facility may still be held accountable—particularly where:

• Negligent supervision is involved
• Equipment is unsafe or poorly maintained
• Safety rules are not enforced

Do not assume that signing a waiver means you have no rights.

8. Speak with an Experienced Attorney

If your child has been injured, it may be helpful to speak with an attorney experienced in personal injury and trampoline park cases.

At Taylor, Warren, Weidner, Hancock & Barnes, P.A., our experienced trampoline park and personal injury attorneysunderstand how these cases work and the challenges families face in the aftermath of an accident. A brief conversation can help you better understand your options and what steps—if any—make sense moving forward.

Final Thoughts

No parent expects a fun day at a trampoline park to end in an injury. But when it does, taking a few thoughtful steps can help protect both your child's well-being and your family's rights.

If you have questions, our team is here to help you navigate what comes next—with the same commitment to Service, Integrity, and Results that has guided our firm for decades.