Should I Speak to the Other Driver’s Insurance Adjuster After an Accident?

For drivers in Pensacola and Northwest Florida, you are not legally required to give a recorded statement to the other party's insurance company—and doing so without legal guidance can hurt your claim. Insurance adjusters are trained to gather information that may limit their employer, the insurance company's, financial exposure.

Why Caution Matters

Adjusters may ask leading questions or request a recorded statement early, before the full extent of your injuries is known. Even innocent comments like “I'm feeling okay” or “I'm sorry this happened” can later be used to minimize your claim. Nerves, worries, and fear can sometimes cause us to say things that are later twisted or used against us. 

The National Association of Insurance Commissioners (NAIC) explains that insurers investigate claims to evaluate liability and damages, which includes collecting statements from involved parties.  Initial conversations are also often used to set reserves on a claim, which can significantly impact how your claim is handled going forward. 

Bottom Line from twwlawfirm.com

👉 We typically do not recommend giving a recorded statement to the other driver's insurance.  While you are required to give a statement to your own insurance, you have the right to have your attorney participate.  You have the right to—and therefore you should—protect yourself before speaking to any insurance company about your claim.  If you have been asked to give a recorded statement in your car crash claim, this is a critical moment in the claim process that should not be taken lightly.  You should contact an attorney before giving any recorded statement

TWWHB can help ensure your words are not used against you.

(This legal/medical information is for general educational purposes only.  While it applies in many situations, no attorney-client relationship is formed—which enables a lawyer to give specific legal advice—until you have spoken to the lawyer directly and retained him or her in writing.)


 

 

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We never charge any fee or cost for an initial consultation to explain your rights. If you’ve been injured in a car accident or have question about an insurance claim, contact us.

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