On June 29, 2011, an Escambia County Jury told Universal Property and Casualty Insurance Company that it could not get out of a deal it made with a Pensacola family of 6. A Pensacola family purchased homeowner’s insurance from the company with the red elephant, Universal Property and Casualty Insurance Company. Universal promised to insure the family home in case of disaster if the family agreed to pay insurance premiums. The family agreed to the deal and paid Universal Property and Casualty Insurance Company over $2,000.00 for insurance to protect their home.
In 2007, the family home experienced an accidental fire. The fire burned the home to the ground and consumed almost every possession they owned. Universal Property and Casualty Insurance Company had no problem accepting this family’s money for premiums –until they needed to make a claim that is. When Universal Property and Casualty Insurance Company found out about the accidental fire, they decided they no longer wanted to be the family’s insurance company—they wanted to “take-back” the deal.













